Frequently Asked Questions

Find answers to common questions about OLLIN collections and orders

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Can I modify or cancel my order after it's placed?

Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.

What materials do you use in your clothing?

OLLIN prioritizes high-quality, sustainable fabrics including organic cotton, recycled polyester, and premium linen blends.

Do you ship internationally?

Yes, OLLIN ships to over 50 countries worldwide. International shipping rates and delivery times vary by location.

How do I track my package?

Once your order ships, you will receive an email containing a tracking number and a link to monitor your delivery progress.

Are your items ethically manufactured?

Absolutely. We partner exclusively with fair-trade certified factories that ensure safe working conditions and fair wages for all artisans.